Page purpose

This page explains what customer, order, account and technical information the store may collect, why it is used, which service providers may process it and how privacy requests can be made.

Privacy Policy

Last updated: 12 September 2026

AU ALIBARBAR Vape Shop respects your privacy. This policy explains what information we collect, why we use it and the choices available to you.

Information We Collect

We may collect information you provide when you create an account, place an order, subscribe to updates or contact us. This may include your name, email address, telephone number, billing and delivery details, account information and order history.

We may also collect basic technical and usage information, including browser type, device information, IP address, pages visited, cookie identifiers and security signals.

How We Use Information

• Operate and improve the website.
• Process payments, orders, deliveries, returns and customer support.
• Verify information where reasonably required.
• Prevent fraud, misuse and unauthorised activity.
• Send service messages and, where you choose, marketing updates.
• Meet applicable legal and record-keeping requirements.

Service Providers

Necessary information may be processed by trusted providers that support website hosting, payments, delivery, analytics, security and customer service. These providers handle information under their own privacy terms and only for the services they provide.

We do not sell personal information for monetary payment.

Cookies

We use essential cookies to operate the website, maintain your cart, keep you signed in and remember preferences such as age confirmation. We may use analytics cookies to understand website performance and improve the customer experience. You can manage optional cookies through your browser or available cookie settings.

Data Security and Retention

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. We retain information only for as long as reasonably needed for the purposes described above, including customer service, accounting, fraud prevention and legal obligations.

Your Choices

Depending on applicable law, you may request access to, correction of or deletion of personal information we hold about you. You may also unsubscribe from marketing messages at any time. Some records may need to be retained for administrative, legal or security purposes.

Contact

For privacy questions or requests, please use our Contact Us page. We may need to verify your identity before completing certain requests.